{"attribution":{"source":"AI Incident Database (Responsible AI Collaborative)","license":"CC BY-SA 4.0","license_url":"https://creativecommons.org/licenses/by-sa/4.0/","citation":"McGregor, S. (2021). Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. Proceedings of the AAAI Conference on Artificial Intelligence (IAAI-21).","snapshot_date":"2026-09-07"},"exported_at":"2026-09-13"}
{"rows":[{"incident_id":94,"occurred_on":"2020-11-27","title":"Court Rules Deliveroo Used 'Discriminatory' Algorithm","description":"In December 2020, an Italian court ruled that Deliveroo’s employee ‘reliability’ algorithm illegally discriminated against workers with legitimate reasons for cancelling shifts.","mit_domain":"Discrimination and Toxicity","mit_subdomain":"Unfair discrimination and misrepresentation","entity":"AI","intent":"Unintentional","timing":"Post-deployment","harm_level":"AI tangible harm event","sectors":["accommodation and food service activities"],"countries":["IT"],"deployers":["Deliveroo"],"developers":["Deliveroo"],"harmed":["Deliveroo workers with legitimate reasons for cancelling shifts","Deliveroo workers"],"report_count":2}]}