{"attribution":{"source":"AI Incident Database (Responsible AI Collaborative)","license":"CC BY-SA 4.0","license_url":"https://creativecommons.org/licenses/by-sa/4.0/","citation":"McGregor, S. (2021). Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. Proceedings of the AAAI Conference on Artificial Intelligence (IAAI-21).","snapshot_date":"2026-09-07"},"exported_at":"2026-09-11"}
{"rows":[{"incident_id":152,"occurred_on":"2021-07-13","title":"SoftBank's Humanoid Robot, Pepper, Reportedly Frequently Made Errors, Prompting Dismissal","description":"SoftBank's robot allegedly kept making mechanical errors, taking unplanned breaks, failing to recognize previously-met people, and breaking down during practice runs.","mit_domain":"AI system safety, failures, and limitations","mit_subdomain":"Lack of capability or robustness","entity":"AI","intent":"Unintentional","timing":"Post-deployment","harm_level":"AI tangible harm event","sectors":["administrative and support service activities","other service activities","financial and insurance activities","arts, entertainment and recreation","human health and social work activities"],"countries":["JP"],"deployers":["Softbank"],"developers":["Aldebaran, Softbank Robotics"],"harmed":["Softbank"],"report_count":2}]}