{"attribution":{"source":"AI Incident Database (Responsible AI Collaborative)","license":"CC BY-SA 4.0","license_url":"https://creativecommons.org/licenses/by-sa/4.0/","citation":"McGregor, S. (2021). Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. Proceedings of the AAAI Conference on Artificial Intelligence (IAAI-21).","snapshot_date":"2026-09-07"},"exported_at":"2026-09-11"}
{"rows":[{"incident_id":833,"occurred_on":"2024-10-21","title":"Polish Radio Station Replaces Human Hosts with AI-Generated Presenters to Simulate Interviewing Deceased Poet Wisława Szymborska","description":"Polish radio station Off Radio Krakow replaced human presenters with AI-generated ones and aired a simulated interview with the deceased poet Wisława Szymborska. The AI-driven experiment aimed to attract younger listeners but led to job losses for former hosts. In response to the public backlash, the station ended its use of AI presenters.","mit_domain":"Socioeconomic & Environmental Harms","mit_subdomain":"Increased inequality and decline in employment quality","entity":"Human","intent":"Intentional","timing":"Post-deployment","harm_level":null,"sectors":[],"countries":[],"deployers":["Off Radio Krakow, Mariusz Marcin Pulit"],"developers":["Openai, Elevenlabs, Leonardo Ai"],"harmed":["Lukasz Zaleski, Mateusz Demski, Wislawa Szymborska, Off Radio Krakow Audience, Off Radio Krakow Employees"],"report_count":2},{"incident_id":549,"occurred_on":"2023-01-05","title":"Fast Food Chains' AI Chatbots Failed to Assist Job Applicants with Scheduling Interviews","description":"McDonald's, Wendy's, and Hardee's AI chatbots deployed to pre-screen job candidates and schedule interviews reportedly ran into issues such as not giving useful submission instructions, failing to relay information to the manager, and scheduling an interview when the manager was not available.","mit_domain":"Socioeconomic & Environmental Harms","mit_subdomain":"Increased inequality and decline in employment quality","entity":"AI","intent":"Unintentional","timing":"Post-deployment","harm_level":null,"sectors":[],"countries":[],"deployers":["Wendy'S, Mcdonald'S, Hardee'S"],"developers":["Wendy'S, Mcdonald'S, Hardee'S"],"harmed":["Fast Food Job Applicants, Amanda Claypool"],"report_count":1},{"incident_id":450,"occurred_on":"2021-11-01","title":"Kenyan Data Annotators Allegedly Exposed to Graphic Content for OpenAI's AI","description":"Sama AI's Kenyan contractors were reportedly asked with excessively low pay to annotate a large volume of disturbing content to improve OpenAI's generative AI systems such as ChatGPT, and whose contract was terminated prior to completion by Sama AI.","mit_domain":"Socioeconomic & Environmental Harms","mit_subdomain":"Increased inequality and decline in employment quality","entity":"Human","intent":"Intentional","timing":"Pre-deployment","harm_level":null,"sectors":[],"countries":[],"deployers":["Openai"],"developers":["Openai, Chatbot Developers, Large Language Model Developers"],"harmed":["Sama, Employees Of Sama, Data Annotators"],"report_count":8},{"incident_id":376,"occurred_on":"2016-09-01","title":"RealPage Algorithm Allegedly Inflates Rents and Reduces Competition in Housing Market","description":"RealPage’s YieldStar pricing algorithm is at the center of allegations that it enabled landlords to coordinate rent increases by sharing nonpublic pricing and occupancy data, raising rents artificially and reducing competition. On January 7, 2025, the U.S. Department of Justice filed an antitrust lawsuit against six major landlords, alleging that they used the algorithm and other direct communication methods to stifle competition, harming renters nationwide.","mit_domain":"Socioeconomic & Environmental Harms","mit_subdomain":"Increased inequality and decline in employment quality","entity":"AI","intent":"Intentional","timing":"Post-deployment","harm_level":null,"sectors":[],"countries":[],"deployers":["Realpage"],"developers":["Thoma Bravo, Realpage, Jeffrey Roper"],"harmed":["Renters"],"report_count":14},{"incident_id":111,"occurred_on":"2015-09-25","title":"Amazon Flex Drivers Allegedly Fired via Automated Employee Evaluations","description":"Amazon Flex's contract delivery drivers were dismissed using a minimally human-interfered automated employee performance evaluation based on indicators impacted by out-of-driver's-control factors and without having a chance to defend against or appeal the decision.","mit_domain":"Socioeconomic & Environmental Harms","mit_subdomain":"Increased inequality and decline in employment quality","entity":"AI","intent":"Intentional","timing":"Post-deployment","harm_level":null,"sectors":[],"countries":[],"deployers":["Amazon Flex"],"developers":["Amazon"],"harmed":["Amazon Flex employees","Amazon Flex drivers"],"report_count":5},{"incident_id":10,"occurred_on":"2014-08-14","title":"Kronos Scheduling Algorithm Allegedly Caused Financial Issues for Starbucks Employees","description":"Kronos’s scheduling algorithm and its use by Starbucks managers allegedly negatively impacted financial and scheduling stability for Starbucks employees, which disadvantaged wage workers.","mit_domain":"Socioeconomic & Environmental Harms","mit_subdomain":"Increased inequality and decline in employment quality","entity":"AI","intent":"Intentional","timing":"Post-deployment","harm_level":"AI tangible harm event","sectors":["accommodation and food service activities"],"countries":["US"],"deployers":["Starbucks"],"developers":["Kronos"],"harmed":["Starbucks employees"],"report_count":9}]}