{"slug":"eu-ai-act-ai-literacy","id":"AIPT-OBL-0005","permanent_url":"https://aipolicytracker.org/id/AIPT-OBL-0005","title":"Ensure AI literacy of staff operating AI systems","short_title":"AI literacy","category":"ai_literacy","summary":"Providers and deployers must take measures to ensure, to their best extent, a sufficient level of AI literacy among their staff and other persons dealing with the operation and use of AI systems on their behalf, taking into account technical knowledge, experience, training, the context of use and the persons affected.\n","practical_action":"Run role-based AI training and keep attendance and content records; the Commission's AI Office has indicated that literacy will be assessed proportionately.\n","is_binding":true,"applies_from":"2025-02-02","section":"Article 4","source_reference":"Article 4","official_source_url":"https://eur-lex.europa.eu/eli/reg/2024/1689/oj","review_status":"pending_review","confidence_level":"medium","last_verified_at":null,"reviewed_by":null,"actors":["provider","deployer"],"sectors":["cross_sector"],"use_cases":["hiring_and_hr","generative_ai","customer_service"],"applicability":[{"description":"All providers and deployers of AI systems, regardless of risk level.","actors":["provider","deployer"],"conditions":null}],"evidence_examples":[{"title":"AI literacy training programme","description":"Curriculum by role, completion records and refresh cadence.","artifact_type":"record"}],"framework_mappings":[{"framework":"iso_42001","framework_name":"ISO/IEC 42001:2023","reference":"Clause 7.2 Competence and 7.3 Awareness","note":"Original editorial mapping.","confidence_level":"high","is_original":true},{"framework":"nist_ai_rmf","framework_name":"NIST AI RMF 1.0","reference":"GOVERN 2.2","note":"Workforce training and awareness.","confidence_level":"medium","is_original":true}],"controls":[{"slug":"ai-literacy-and-role-based-training","title":"AI literacy and role-based training programme","kind":"training","relationship":"satisfies","note":"Role-based curricula with completion records are the expected measure.","confidence_level":"high","url":"https://aipolicytracker.org/controls/ai-literacy-and-role-based-training"}],"url":"https://aipolicytracker.org/obligations/eu-ai-act-ai-literacy","policy":{"slug":"eu-ai-act","title":"Regulation (EU) 2024/1689 — Artificial Intelligence Act","status":"partially_applicable","jurisdiction":"eu","url":"https://aipolicytracker.org/policies/eu-ai-act"}}