# Providers must supply conformity evidence and log access to authorities on request

- **Record type**: Obligation
- **Instrument**: Regulation (EU) 2024/1689 — Artificial Intelligence Act
- **Jurisdiction**: European Union
- **Category**: governance_accountability
- **Binding**: Yes
- **Applies from**: 2026-08-02
- **Provision**: Article 21

## What the duty requires

On a reasoned request from a national competent authority, a provider of a high-risk AI system must supply all the information and documentation needed to show that the system meets the Section 2 requirements, in a language the authority can readily understand, and must give the authority access to the automatically generated logs it holds. Authorities must treat what they receive as confidential under Article 78.

## What an organisation does about it

Keep an authority-request playbook with a named contact, the documentation index and a pre-agreed export format for logs.

## Controls that meet this duty

- AI governance policy and accountability structure (supports): https://aipolicytracker.org/controls/ai-governance-policy-and-accountability
- Automatic event logging and record retention (supports): https://aipolicytracker.org/controls/record-keeping-and-logging
- Technical documentation, model cards and instructions for use (supports): https://aipolicytracker.org/controls/technical-documentation-and-model-cards

## Parent instrument

- Regulation (EU) 2024/1689 — Artificial Intelligence Act
  - Record: https://aipolicytracker.org/policies/eu-ai-act
  - Context file: https://aipolicytracker.org/policies/eu-ai-act.md

## Provenance

- **Record page**: https://aipolicytracker.org/obligations/eu-ai-act-art-21-cooperation-with-authorities
- **Official source**: https://eur-lex.europa.eu/eli/reg/2024/1689/oj
- **Provision**: Article 21
- **Review status**: pending review
- **Confidence**: high
- **Facts last confirmed**: never confirmed against the official source
- **Retrieved**: 2026-09-24
- **Licence**: https://creativecommons.org/licenses/by/4.0/

> This record is a structured summary with a link to the official text. It is not legal advice. Open the official source before relying on any date or duty. How current each record type must be is published at https://aipolicytracker.org/verification; what a record must carry at all is published at https://aipolicytracker.org/coverage.