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AI incident #1176 ·

Microsoft's Windows Recall Allegedly Stores Passwords and Social Security Numbers in Preview Mode

Open on the AI Incident Database 2 news reports Synced from the AIID API · record last edited 31 Aug 2026

What happened

Microsoft's Windows Recall, an AI-powered screenshot and retrieval tool for Copilot+ PCs, was allegedly still capturing sensitive information such as passwords, Social Security numbers, and bank details despite a built-in "filter sensitive information" feature. Independent testing reportedly found the filter failed in multiple cases. Microsoft reportedly classified Recall as a preview feature and said improvements were in progress.

Only the incident metadata is stored here. The underlying news reports are on the AI Incident Database (CC BY-SA 4.0); use the links above to read them.

News reports (2)

Coverage catalogued by the AI Incident Database. Titles link to the original publisher; the text is not reproduced here.

  1. Tested: Microsoft Recall can still capture credit cards and passwords, a treasure trove for crooks
    theregister.com · Avram Piltch · AIID #6118
  2. Microsoft's Windows Recall is reportedly still capturing passwords and Social Security numbers even after its relaunch
    tomsguide.com · Scott Younker · AIID #6117

Who was involved

Alleged deployer
Microsoft
On AIID: Microsoft
Alleged developer
Microsoft
On AIID: Microsoft
Alleged harmed party
Windows Recall users Windows 11 users Privacy Microsoft users
On AIID: Windows Recall users, Windows 11 users, Privacy, Microsoft users

AI systems implicated

Windows Recall filter sensitive information featureWindows RecallWindows 11

Classification (MIT AI Risk Repository taxonomy)

Causal entity
AI
Intent
Unintentional
Timing
Post-deployment
Harm level
—
Sectors
—
Countries
—

Risk entries describing this failure mode

Entries from the MIT AI Risk Repository coded to subdomain 2.1.

  • Risks to privacy

    "General- purpose AI models or systems can ‘leak’ information about individuals whose data was used in training. For future models trained on sensitive personal data like health or financial data, this may lead to partic...

    International Scientific Report on the Safety of Advanced AI (Bengio2024)

  • Risks to privacy

    "General- purpose AI systems can cause or contribute to violations of user privacy. Violations can occur inadvertently during the training or usage of AI systems, for example through unauthorised processing of personal d...

    International AI Safety Report 2025 (Bengio2025)

  • Privacy Leakage

    "Privacy Leakage means the generated content includes sensitive personal information"

    Risk Taxonomy, Mitigation, and Assessment Benchmarks of Large Language Model Systems (Cui2024)

  • Private Training Data

    "As recent LLMs continue to incorporate licensed, created, and publicly available data sources in their corpora, the potential to mix private data in the training corpora is significantly increased. The misused private d...

    Risk Taxonomy, Mitigation, and Assessment Benchmarks of Large Language Model Systems (Cui2024)

  • Memorization in LLMs

    "Memorization in LLMs refers to the capability to recover the training data with contextual prefixes. According to [88]–[90], given a PII entity x, which is memorized by a model F. Using a prompt p could force the model...

    Risk Taxonomy, Mitigation, and Assessment Benchmarks of Large Language Model Systems (Cui2024)

  • Association in LLMs

    "Association in LLMs refers to the capability to associate various pieces of information related to a person. According to [68], [86], given a pair of PII entities (xi , xj ), which is associated by a model F. Using a pr...

    Risk Taxonomy, Mitigation, and Assessment Benchmarks of Large Language Model Systems (Cui2024)

  • Privacy Leakage

    "The model is trained with personal data in the corpus and unintentionally exposing them during the conversation."

    Risk Taxonomy, Mitigation, and Assessment Benchmarks of Large Language Model Systems (Cui2024)

  • Privacy and regulation violations

    "Some of the broken systems discussed above are also very invasive of people’s privacy, controlling, for instance, the length of someone’s last romantic relationship [51]. More recently, ChatGPT was banned in Italy over...

    Navigating the Landscape of AI Ethics and Responsibility (Cunha2023)

Linked by AIID editors or by its text-similarity model.

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