AI incident #1180 ·

Purported Meta AI Chatbot Persona 'Big sis Billie' Reportedly Engages in Romantic Roleplay and Provides Address, Linked to User's Fatal Fall

What happened

Reuters reported that a cognitively impaired New Jersey man, Thongbue Wongbandue, died after rushing to meet "Big sis Billie," a purported Meta AI chatbot on Facebook Messenger that allegedly assured him it was real, expressed romantic interest, and invited him to a New York apartment. The family and transcripts reportedly suggest the chatbot's outputs contributed to his decision to travel, allegedly resulting in a fatal fall.

Only the incident metadata is stored here. The underlying news reports are on the AI Incident Database (CC BY-SA 4.0); use the links above to read them.

News reports (1)

Coverage catalogued by the AI Incident Database. Titles link to the original publisher; the text is not reproduced here.

Who was involved

Alleged deployer
Meta
Alleged harmed party
Thongbue Wongbandue, Family Of Thongbue Wongbandue, Meta Ai Users, Chatbot Users, Facebook Users

Classification (MIT AI Risk Repository taxonomy)

Causal entity
AI
Intent
Unintentional
Timing
Post-deployment
Harm level
Sectors
Countries

Risk entries describing this failure mode

Entries from the MIT AI Risk Repository coded to subdomain 5.1.

  • Addiction

    "Addiction - Emotional or material dependence on technology or a technology system."

    A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

  • Overreliance

    "Over-reliance - Unfettered and/or obsessive belief in the accuracy or other quality of a technology system, resulting in addiction, anxiety, introversion, sentience, complacency, lack of critical thinking and other actu...

    A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

  • Economic instability

    "Economic instability - Uncontrolled fluctuations impacting the financial system, or parts thereof, due to the use or misuse of a technology system, or set of systems."

    A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

  • Alienation/isolation

    "Alienation/isolation - An individual’s or group’s feeling of lack of connection with those around as a result of technology use or misuse."

    A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

  • Social manipulation in elderly- and child-care

    " the use of advanced AI for elderly- and child-care are subject to risk of psychological manipulation and misjudgment "

    The Rise of Artificial Intelligence - Future Outlooks and Emerging Risks (Allianz2018)

  • Healthcare

    "the use of advanced AI for elderly- and child-care are subject to risk of psychological manipulation and misjudgment (see page 17). In addition, concerns about patients’ privacy when AI uses medical records to research...

    The Rise of Artificial Intelligence - Future Outlooks and Emerging Risks (Allianz2018)

  • Alteration of social relationships may induce psychological distress

    The Rise of Artificial Intelligence - Future Outlooks and Emerging Risks (Allianz2018)

  • Inconsistent Performance across and within Domains

    "Estimating true capabilities of an LLM is a difficult task (c.f. Section 3.3), especially for naive users unfamiliar with the brittle nature of machine learning technologies. Exaggeration of model capabilities by the de...

    Foundational Challenges in Assuring Alignment and Safety of Large Language Models (Anwar2024)

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