AI incident #1593 ·
Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards
What happened
Montefiore Hospital in New York reportedly laid off 12 utilization-review nurses after changing the department's workflow and introducing AI-powered software. The nurses' union alleged that the technology replaced their work and violated contractual protections governing AI. Montefiore disputed that account and described the changes as part of a nonclinical paperwork program.
Only the incident metadata is stored here. The underlying news reports are on the AI Incident Database (CC BY-SA 4.0); use the links above to read them.
News reports (3)
Coverage catalogued by the AI Incident Database. Titles link to the original publisher; the text is not reproduced here.
Who was involved
- Alleged deployer
- Montefiore Medical Center, Montefiore Health System, Hospitals, Healthcare Employers
- Alleged developer
- Healthcare Administrative Ai Developers, Ai Powered Utilization Review Software Developers
- Alleged harmed party
- Workers Displaced By Automation, Registered Nurses, Montefiore Utilization Review Nurses, Marilyn Shuler, Healthcare Workers
Classification (MIT AI Risk Repository taxonomy)
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