AI incident #1675 ·

Instinct AI Personal Assistant Reportedly Summarized an AI Product Founder's Retained Emails After Google Access Was Disconnected

Open on the AI Incident Database 2 news reports Synced from the AIID API · record last edited 4 Sep 2026

What happened

AI product founder Claire Vo reported that three hours after she disconnected Instinct from her Google account, the personal AI assistant summarized previously indexed emails. Vo said the Google connector was off, but Instinct had retained copies for later searching; reporting indicates the last stored email predated disconnection. The episode involved the agent acting on retained email data after Google access was revoked, not confirmed continued access to Vo's Gmail account.

Only the incident metadata is stored here. The underlying news reports are on the AI Incident Database (CC BY-SA 4.0); use the links above to read them.

News reports (2)

Coverage catalogued by the AI Incident Database. Titles link to the original publisher; the text is not reproduced here.

  1. Is Instinct safe to use? Three things to know before you sign up
    us.norton.com · Jeremy Coppock, Norton, Shubh Jagani · AIID #7889

Who was involved

Alleged harmed party
Privacy Instinct users Email account holders Claire Vo AI agent system users
On AIID: Privacy, Instinct users, Email account holders, Claire Vo, AI agent system users

AI systems implicated

InstinctAI personal assistantsAI agent systems

Classification (MIT AI Risk Repository taxonomy)

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Linked by AIID editors or by its text-similarity model.