MIT AI Risk Repository · Risk Category · 05.06.00
Interaction risks
Description
Many novel risks posed by generative AI stem from the ways in which humans interact with these systems. For instance, sources discuss epistemic challenges in distinguishing AI-generated from human content. They also address the issue of anthropomorphization, which can lead to an excessive trust in generative AI systems. On a similar note, many papers argue that the use of conversational agents could impact mental well-being or gradually supplant interpersonal communication, potentially leading to a dehumanization of interactions. Additionally, a frequently discussed interaction risk in the lit
From Mapping the Ethics of Generative AI: A Comprehensive Scoping Review (Hagendorff2024), as extracted by the MIT AI Risk Repository (CC BY 4.0).
Classification
- Subdomain
- 5.1 Overreliance and unsafe use
- Causal entity
- Other
- Intent
- Other
- Timing
- Post-deployment
Subdomain definition: Users anthropomorphizing, trusting, or relying on AI systems, leading to emotional or material dependence and inappropriate relationships with or expectations of AI systems. Trust can be exploited by malicious actors (e.g., to harvest personal information or enable manipulation), or result in harm from inappropriate use of AI in critical situations (e.g., medical emergency). Overreliance on AI systems can compromise autonomy and weaken social ties.
Real-world incidents in this subdomain
- Lawsuit Alleged ChatGPT (GPT-4o) Encouraged Colorado Man's Suicide After Prolonged 'AI Companion' Chats
- Large-Scale Mental Health Crises Allegedly Associated with ChatGPT Interactions
- Google Gemini Reportedly Reinforced Delusions, Allegedly Contributing to Florida User's Near-Harm Episode and Suicide
- Family Reportedly Discovers ChatGPT Logs Detailing Suicidal Ideation Prior to Daughter's Death
- Purported AI Monitoring Software Reportedly Flags Unsent Joke Threat, Leading to Arizona Student Suspension
- ChatGPT Allegedly Reinforced Delusions Before Greenwich, Connecticut Murder-Suicide