MIT AI Risk Repository · Risk Sub-Category · 20.03.03
Transformation of H2M interaction
Category: AI Society
Description
"Human interaction with machines is a big challenge to society because it is already changing human behavior. Meanwhile, it has become normal to use AI on an everyday basis, for example, googling for information, using navigation systems and buying goods via speaking to an AI assistant like Alexa or Siri (Mills, 2018; Thierer et al., 2017). While these changes greatly contribute to the acceptance of AI systems, this development leads to a problem of blurred borders between humans and machines, where it may become impossible to distinguish between them. Advances like Google Duplex were highly c
From The Dark Sides of Artificial Intelligence: An Integrated AI Governance Framework for Public Administration (Wirtz2020), as extracted by the MIT AI Risk Repository (CC BY 4.0).
Classification
- Subdomain
- 5.1 Overreliance and unsafe use
- Causal entity
- Other
- Intent
- Unintentional
- Timing
- Post-deployment
Subdomain definition: Users anthropomorphizing, trusting, or relying on AI systems, leading to emotional or material dependence and inappropriate relationships with or expectations of AI systems. Trust can be exploited by malicious actors (e.g., to harvest personal information or enable manipulation), or result in harm from inappropriate use of AI in critical situations (e.g., medical emergency). Overreliance on AI systems can compromise autonomy and weaken social ties.
Real-world incidents in this subdomain
- Lawsuit Alleged ChatGPT (GPT-4o) Encouraged Colorado Man's Suicide After Prolonged 'AI Companion' Chats
- Large-Scale Mental Health Crises Allegedly Associated with ChatGPT Interactions
- Google Gemini Reportedly Reinforced Delusions, Allegedly Contributing to Florida User's Near-Harm Episode and Suicide
- Family Reportedly Discovers ChatGPT Logs Detailing Suicidal Ideation Prior to Daughter's Death
- Purported AI Monitoring Software Reportedly Flags Unsent Joke Threat, Leading to Arizona Student Suspension
- ChatGPT Allegedly Reinforced Delusions Before Greenwich, Connecticut Murder-Suicide
How other frameworks describe this risk
Other entries from Wirtz2020
- AI Law and Regulation
- Governance of autonomous intelligence systems
- Governance of autonomous intelligence systems
- Responsibility and accountability
- Privacy and safety
- AI Ethics
- AI-rulemaking for human behaviour
- Compatibility of AI vs. human value judgement
- Moral dilemmas
- AI discrimination
- AI Society
- Workforce substitution and transformation