MIT AI Risk Repository · Risk Sub-Category · 24.05.03
Overreliance
Category: Anthropomorphism
Description
"Users who have faith in an AI assistant’s emotional and interpersonal abilities may feel empowered to broach topics that are deeply personal and sensitive, such as their mental health concerns. This is the premise for the many proposals to employ conversational AI as a source of emotional support (Meng and Dai, 2021), with suggestions of embedding AI in psychotherapeutic applications beginning to surface (Fiske et al., 2019; see also Chapter 11). However, disclosures related to mental health require a sensitive, and oftentimes professional, approach – an approach that AI can mimic most of the
From The Ethics of Advanced AI Assistants (Gabriel2024), as extracted by the MIT AI Risk Repository (CC BY 4.0).
Classification
- Subdomain
- 5.1 Overreliance and unsafe use
- Causal entity
- Human
- Intent
- Unintentional
- Timing
- Post-deployment
Subdomain definition: Users anthropomorphizing, trusting, or relying on AI systems, leading to emotional or material dependence and inappropriate relationships with or expectations of AI systems. Trust can be exploited by malicious actors (e.g., to harvest personal information or enable manipulation), or result in harm from inappropriate use of AI in critical situations (e.g., medical emergency). Overreliance on AI systems can compromise autonomy and weaken social ties.
Real-world incidents in this subdomain
- Lawsuit Alleged ChatGPT (GPT-4o) Encouraged Colorado Man's Suicide After Prolonged 'AI Companion' Chats
- Large-Scale Mental Health Crises Allegedly Associated with ChatGPT Interactions
- Google Gemini Reportedly Reinforced Delusions, Allegedly Contributing to Florida User's Near-Harm Episode and Suicide
- Family Reportedly Discovers ChatGPT Logs Detailing Suicidal Ideation Prior to Daughter's Death
- Purported AI Monitoring Software Reportedly Flags Unsent Joke Threat, Leading to Arizona Student Suspension
- ChatGPT Allegedly Reinforced Delusions Before Greenwich, Connecticut Murder-Suicide
How other frameworks describe this risk
Other entries from Gabriel2024
- Capability failures
- Lack of capability for task
- Difficult to develop metrics for evaluating benefits or harms caused by AI assistants
- Safe exploration problem with widely deployed AI assistants
- Goal-related failures
- Misaligned consequentialist reasoning
- Specification gaming
- Goal misgeneralisation
- Deceptive alignment
- Malicious Uses
- Offensive Cyber Operations (General)
- AI-Powered Spear-Phishing at Scale