MIT AI Risk Repository · Risk Sub-Category · 37.02.03
Building an AI able to adapt to humans
Category: Human-AI interaction
Description
"This category involves almost 9% of the articles and deals with ethical concerns arising from AI's capacity to interact with humans in the workplace."
From What Ethics Can Say on Artificial Intelligence: Insights from a Systematic Literature Review (Giarmoleo2024), as extracted by the MIT AI Risk Repository (CC BY 4.0).
Classification
Subdomain definition: Widespread use of AI increasing social and economic inequalities, such as by automating jobs, reducing the quality of employment, or producing exploitative dependencies between workers and their employers.
Real-world incidents in this subdomain
- Polish Radio Station Replaces Human Hosts with AI-Generated Presenters to Simulate Interviewing Deceased Poet Wisława Szymborska
- Fast Food Chains' AI Chatbots Failed to Assist Job Applicants with Scheduling Interviews
- Kenyan Data Annotators Allegedly Exposed to Graphic Content for OpenAI's AI
- RealPage Algorithm Allegedly Inflates Rents and Reduces Competition in Housing Market
- Amazon Flex Drivers Allegedly Fired via Automated Employee Evaluations
- Kronos Scheduling Algorithm Allegedly Caused Financial Issues for Starbucks Employees