MIT AI Risk Repository · Risk Category · 38.05.00
Trust and reliability
Description
"The participants of the study emphasized the importance of trustworthiness and reliability in AI systems. The authors emphasized the importance of preserving precision and objectivity in the outcomes produced by AI systems, while also ensuring transparency in their decision-making procedures. The significance of reliability and credibility in AI systems is escalating in tandem with the proliferation of these technologies across diverse domains of society. This underscores the importance of ensuring user confidence. The concern regarding the dependability of AI systems and their inherent biase
From Ethical Issues in the Development of Artificial Intelligence: Recognizing the Risks (Kumar2023), as extracted by the MIT AI Risk Repository (CC BY 4.0).
Classification
- Causal entity
- AI
- Intent
- Other
- Timing
- Post-deployment
Subdomain definition: Challenges in understanding or explaining the decision-making processes of AI systems, which can lead to mistrust, difficulty in enforcing compliance standards or holding relevant actors accountable for harms, and the inability to identify and correct errors.
Real-world incidents in this subdomain
- Uber Launched Opaque Algorithm That Changes Drivers' Payments in the US
- Israeli Tax Authority Reportedly Used an Opaque Automated System to Issue a Fine, Declining to Explain or Disclose the Underlying Calculation
- Uber Allegedly Wrongfully Accused Drivers of Fraud via Automated Systems
- Houston ISD's EVAAS Teacher-Evaluation System Reportedly Put Teachers' Jobs at Risk Through Unverifiable Scores
- Dutch City Court Defended Home Value Generated by Black-Box Algorithm
How other frameworks describe this risk
- Intelligibility
- Attributing the responsibility for AI's failures
- Model Evaluations (Interpretability/Explainability)
- Model outputs inconsistent with chain-of-thought reasoning
- Lack of understanding of in-context learning in language models
- General Evaluations (Difficulty of identification and measurement of capabilities)
- Lack of transparency and interpretability
- Opacity (the black box problem)