MIT AI Risk Repository · Risk Sub-Category · 65.23.04
Impact on affected communities
Category: Non-technical risks (Societal impact)
Description
"It is important to include the perspectives or concerns of communities that are affected by model outcomes when designing and building models. Failing to include these perspectives makes it difficult to understand the relevant context for the model and to engender trust within these communities."
From AI Risk Atlas (IBM2025), as extracted by the MIT AI Risk Repository (CC BY 4.0).
Classification
- Causal entity
- Human
- Intent
- Unintentional
- Timing
- Post-deployment
Subdomain definition: Accuracy and effectiveness of AI decisions and actions is dependent on group membership, where decisions in AI system design and biased training data lead to unequal outcomes, reduced benefits, increased effort, and alienation of users.
Real-world incidents in this subdomain
- Washington State DOL's AI Phone System Reportedly Failed to Provide Spanish-Language Service to Callers Requesting Spanish
- UK Facial Recognition System Reportedly Exhibits Higher False Positive Rates for Black and Asian Subjects
- Infinite Campus AI-Driven Student Risk Model Leads to Cuts in Support for Nevada's Low-Income Schools
- Police Use of Facial Recognition Software Causes Wrongful Arrests Without Defendant Knowledge
- Department for Work and Pensions (DWP) Algorithm Wrongly Flags 200,000 for Housing Benefit Fraud
- Facewatch Reported to Have Wrongfully Flagged Home Bargains Customer as Shoplifter