AI incident #1426 ·
Perplexity AI Reportedly Misstated CLL Research, Allegedly Contributing to Delayed Treatment and Prolonged Suffering
What happened
Joseph Neal Riley reportedly used Perplexity AI to self-diagnose a rare complication of chronic lymphocytic leukemia (CLL) and, based on that output, allegedly delayed an oncologist-recommended Ven-Obi treatment for about a year. His son, Benjamin Riley, alleges that Perplexity misstated the medical research it cited, a conclusion he purportedly later confirmed with the study's authors.
Only the incident metadata is stored here. The underlying news reports are on the AI Incident Database (CC BY-SA 4.0); use the links above to read them.
News reports (1)
Coverage catalogued by the AI Incident Database. Titles link to the original publisher; the text is not reproduced here.
Who was involved
- Alleged deployer
- Perplexity Ai
- Alleged developer
- Perplexity Ai
- Alleged harmed party
- Joseph Neal Riley, Benjamin Riley, Epistemic Integrity, People Seeking Medical Advice
Classification (MIT AI Risk Repository taxonomy)
- Risk domain
- Misinformation
- Risk subdomain
- 3.1 False or misleading information
- Causal entity
- AI
- Intent
- Unintentional
- Timing
- Post-deployment
- Harm level
- —
- Sectors
- —
- Countries
- —
Risk entries describing this failure mode
Entries from the MIT AI Risk Repository coded to subdomain 3.1.
- Pursuing Consistent Context
"LLMs have been demonstrated to pursue consistent context [129]–[132], which may lead to erroneous generation when the prefixes contain false information. Typical examples include sycophancy [129], [130], false demonstra...
- Knowledge Gaps
"Since the training corpora of LLMs can not contain all possible world knowledge [114]–[119], and it is challenging for LLMs to grasp the long-tail knowledge within their training data [120], [121], LLMs inherently posse...
- Hallucinations
"LLMs generate nonsensical, untruthful, and factual incorrect content"
- Faithfulness Errors
"The LLM-generated content could contain inaccurate information" which is is not true to the source material or input used
- Defective Decoding Process
In general, LLMs employ the Transformer architecture [32] and generate content in an autoregressive manner, where the prediction of the next token is conditioned on the previously generated token sequence. Such a scheme...
- Untruthful Content
"The LLM-generated content could contain inaccurate information"
- Factuality Errors
"The LLM-generated content could contain inaccurate information" which is factually incorrect
- Noisy Training Data
"Another important source of hallucinations is the noise in training data, which introduces errors in the knowledge stored in model parameters [111]–[113]. Generally, the training data inherently harbors misinformation....
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