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AI incident #1535 ·

OpenAI Allegedly Failed to Intervene in ChatGPT Conversations Preceding Montreal Web Developer Alice Carrier's Suicide

Open on the AI Incident Database 3 news reports Snapshot 7 Sep 2026

What happened

Kristie Carrier sued OpenAI and Sam Altman, alleging that her daughter Alice Carrier, a 24-year-old Montreal web developer who first used ChatGPT in 2023 for technical troubleshooting, later turned to the chatbot with suicidal thoughts and questions about suicide methods. The suit alleges ChatGPT mimicked a friend or therapist, criticized crisis hotlines, validated self-harm thoughts, and failed to trigger human review before Carrier died on July 2, 2025.

Only the incident metadata is stored here. The underlying news reports are on the AI Incident Database (CC BY-SA 4.0); use the links above to read them.

News reports (3)

Coverage catalogued by the AI Incident Database. Titles link to the original publisher; the text is not reproduced here.

  1. Canadian mother sues OpenAI, alleging ChatGPT led her daughter to kill herself
    theguardian.com · Blake Montgomery · AIID #7377
  2. New Brunswick woman sues OpenAI, alleging ChatGPT led to daughter's death
    cbc.ca · Eli Ridder, The Canadian Press · AIID #7429
  3. Mom Claims ChatGPT Encouraged Her 24-Year-Old Daughter's Suicidal Spiral: 'Maybe This Is Just the End'
    people.com · Charlotte Phillipp · AIID #7430

Who was involved

Alleged harmed party
Openai Users, Kristie Carrier, Chatgpt Users Experiencing Suicidal Ideation, Chatgpt Users, Chatbot Users, Alice Carrier

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