MIT AI Risk Repository · Risk Sub-Category · 58.07.12
Public service delivery deterioration
Category: Societal and Cultural
Description
"Public service delivery deterioration - Poor performance of a public technology system due to malfunc- tion, over-use, under-staffing etc, resulting in individuals, groups, or organisations unable to use it in a manner they can reasonably expect."
From A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024), as extracted by the MIT AI Risk Repository (CC BY 4.0).
Classification
Other entries from Abercrombie2024
- Autonomy
- Autonomy/agency loss
- Impersonation/identity theft
- IP/copyright loss
- Personality rights loss
- Physical
- Bodily Injury
- Loss of Life
- Personal Health Deterioration
- Property Damage
- "Psychological - Direct or indirect impairment of the emotional and psychological mental health of an individual, organisation, or society."
- Addiction