AI incident #1189 ·

Joann Fabrics Shoppers Reportedly Defrauded by AI-Generated Scam Sites, Part of Purported Wave of ~100,000 Fake Domains Across 194 Brands

What happened

Consumers were allegedly defrauded by AI-generated scam websites impersonating Joann Fabrics following the retailer's bankruptcy. The alleged impostor sites reportedly used Joann's branding to steal credit card details and personal data and leaving victims without products. Cybersecurity firm Netcraft estimated that nearly 100,000 domains created with AI tools were impersonating 194 brands, accounting for a reported 6–7% of global phishing activity.

Only the incident metadata is stored here. The underlying news reports are on the AI Incident Database (CC BY-SA 4.0); use the links above to read them.

News reports (1)

Coverage catalogued by the AI Incident Database. Titles link to the original publisher; the text is not reproduced here.

Who was involved

Alleged deployer
Cybercriminals, Scammers
Alleged developer
Generative Ai Developers
Alleged harmed party
Consumers, Shoppers, Customers, General Public, Joann'S Fabrics, Companies Whose Domains And Websites Are Impersonated By Scammers

Classification (MIT AI Risk Repository taxonomy)

Causal entity
AI
Intent
Intentional
Timing
Post-deployment
Harm level
Sectors
Countries

Risk entries describing this failure mode

Entries from the MIT AI Risk Repository coded to subdomain 4.3.

  • Impersonation/identity theft

    "Impersonation/identity theft - Theft of an individual, group or organisation’s identity by a third-party in order to defraud, mock or otherwise harm them."

    A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

  • IP/copyright loss

    "IP/copyright loss - Misuse or abuse of an individual or organisation’s intellectual property, including copyright, trademarks, and patents."

    A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

  • Dehumanisation/objectification

    "Dehumanisation/objectification - Use or misuse of a technology system to depict and/or treat people as not human, less than human, or as objects."

    A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

  • Defamation/libel/slander

    "Defamation/libel/slander - Use of a technology system to create, facilitate or amplify false perception(s) about an individual, group, or organisation."

    A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

  • Financial and business

    "Financial and Business - Use or misuse of a technology system in a manner that damages the financial interests of an individual or group, or which causes strategic, operational, legal or financial harm to a business or...

    A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

  • Cheating/plagiarism

    "Cheating/plagiarism - Use of another person’s or group’s words or ideas without consent and/or acknowledgement."

    A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

  • Cybersecurity

    "LLMs may exacerbate cybersecurity risks in various ways (Newman, 2024). Firstly, LLMs may significantly amplify the effectiveness of deceptive operations aimed at tricking people into disclosing sensitive information or...

    Foundational Challenges in Assuring Alignment and Safety of Large Language Models (Anwar2024)

  • Misinformation and Manipulation

    "Recent studies have demonstrated that LLMs can be exploited to craft deceptive narratives with levels of persuasiveness similar to human-generated content (Pan et al., 2023b; Spitale et al., 2023), to fabri- cate fake n...

    Foundational Challenges in Assuring Alignment and Safety of Large Language Models (Anwar2024)

Incidents in the same risk subdomain

All incidents in this subdomain