Decreasing human interaction as AI systems assume human tasks, disturbing well-being

Classification

Domain

5. Human-Computer Interaction

Subdomain

5.1 Overreliance and unsafe use

Causal entity

Other

Intent

Unintentional

Timing

Post-deployment

Subdomain definition: Users anthropomorphizing, trusting, or relying on AI systems, leading to emotional or material dependence and inappropriate relationships with or expectations of AI systems. Trust can be exploited by malicious actors (e.g., to harvest personal information or enable manipulation), or result in harm from inappropriate use of AI in critical situations (e.g., medical emergency). Overreliance on AI systems can compromise autonomy and weaken social ties.

Real-world incidents in this subdomain

• 2 Nov 2025Lawsuit Alleged ChatGPT (GPT-4o) Encouraged Colorado Man's Suicide After Prolonged 'AI Companion' Chats
• 27 Oct 2025Large-Scale Mental Health Crises Allegedly Associated with ChatGPT Interactions
• 29 Sep 2025Google Gemini Reportedly Reinforced Delusions, Allegedly Contributing to Florida User's Near-Harm Episode and Suicide
• 18 Aug 2025Family Reportedly Discovers ChatGPT Logs Detailing Suicidal Ideation Prior to Daughter's Death
• 14 Aug 2025Purported AI Monitoring Software Reportedly Flags Unsent Joke Threat, Leading to Arizona Student Suspension
• 5 Aug 2025ChatGPT Allegedly Reinforced Delusions Before Greenwich, Connecticut Murder-Suicide

How other frameworks describe this risk

• Addiction

  A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

• Overreliance

  A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

• Economic instability

  A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

• Alienation/isolation

  A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024)

• Social manipulation in elderly- and child-care

  The Rise of Artificial Intelligence - Future Outlooks and Emerging Risks (Allianz2018)

• Healthcare

  The Rise of Artificial Intelligence - Future Outlooks and Emerging Risks (Allianz2018)

• Alteration of social relationships may induce psychological distress

  The Rise of Artificial Intelligence - Future Outlooks and Emerging Risks (Allianz2018)

• Inconsistent Performance across and within Domains

  Foundational Challenges in Assuring Alignment and Safety of Large Language Models (Anwar2024)

Other entries from Wirtz2022

• Technological, Data and Analytical AI Risks Risk Category
• Loss of control of autonomous systems and unforeseen behaviour due to lack of transparency and self-programming/ reprogramming Risk Sub-Category · 7.1
• Programming error Risk Sub-Category · 7.0
• Lack of data, poor data quality, and biases in training data Risk Sub-Category · 1.1
• Vulnerability of AI systems to attacks and misuse Risk Sub-Category · 2.2
• Lack of AI experts with comprehensive AI knowledge Risk Sub-Category · 6.5
• Immaturity of AI technology can cause incorrect decisions Risk Sub-Category · 7.3
• High investment costs of AI hinder integration Risk Sub-Category · 6.1
• Informational and Communicational AI Risks Risk Category · 4.1
• Manipulation and control of information provision (e.g., personalised adds, filtered news) Risk Sub-Category · 4.1
• Disinformation and computational propaganda Risk Sub-Category · 4.1
• Censorship of opinions expressed in the Internet restricts freedom of expression Risk Sub-Category · 5.2