AI incident ·
Apartment Owner and Manager UDR Allegedly Used RealPage Algorithms to Set San Diego Rents in Keller v. UDR, Inc.
On this page 6 sections
In brief
An AI system built by Rental Pricing Algorithm Developers, Realpage and 1 other and deployed by Udr, Residential Property Management Companies and 1 other allegedly harmed Udr Tenants In San Diego, Renters and 1 other.
- Risk domain
- Not classified
- Occurred
- Coverage
- 1 report
What happened
In Keller v. UDR, Inc., plaintiff Jacob Keller alleged that UDR used RealPage pricing tools to set rents or occupancy levels at its San Diego properties after a city prohibition took effect on June 21, 2025. The complaint claims the tools relied on nonpublic competitor data and contributed to inflated rents for UDR tenants. UDR, a large publicly traded apartment owner and operator, had previously acknowledged using YieldStar in decisions concerning certain multifamily units.
Laws on record for this risk area
No instrument on record yet covers this risk area where it happened. See the open queue.
Matched from the record's risk category and country to the instruments in effect recorded here: a law listed covers the area, which is not a finding that it applies to this incident. A reviewer can correct the match in the repository (data/external/incident_overrides.yaml).
News reports (1)
Titles link to the original publisher; report text is not reproduced here.
Who was involved
- Alleged deployer
- Udr, Residential Property Management Companies, Landlords
- Alleged developer
- Rental Pricing Algorithm Developers, Realpage, Property Management Software Developers
- Alleged harmed party
- Udr Tenants In San Diego, Renters, Jacob Keller
Classification (MIT AI Risk Repository taxonomy)
- Risk domain
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- Risk subdomain
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- Causal entity
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- Intent
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- Timing
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- Harm level
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- Sectors
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- Countries
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Source record: incident #1618 on the AI Incident Database · all 1 report