AI Incident Database
Browse AI incidents
Every incident record (metadata only) from the weekly snapshot of 2026-09-07. Filter, then export the selection with its licence attached; each row links to the full record and its reports.
Filter incidents (1 active)
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Error-Prone AI Accessibility Tools Reportedly Lead to Navigation Issues for Blind Internet Users AIID ↗
AI-powered accessibility overlays on websites frequently mislabel or misinterpret content, in turn complicating navigation for blind users and others with disabilities. Users report that the AI tools interfere with screen readers and mislead them with inaccurate descriptions. The reported unreliability in these tools have prompted legal action, as the companies behind them seek compliance with accessibility laws.
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California Homeowner Reportedly Loses Insurance After Purported Aerial Imagery-Based Roof Assessment AIID ↗
A California homeowner's insurance policy was reportedly not renewed after CSAA relied on aerial imagery, purportedly analyzed by an AI system, to assess the roof as having reached the end of its life. The homeowner, Cindy Picos, reportedly commissioned an independent inspection suggesting the roof had a decade of remaining life, but CSAA declined to reverse the decision. The insurer reportedly did not provide the imagery for review.
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ChatGPT Glitch Disrupts User Interactions with Nonsensical Outputs AIID ↗
ChatGPT experienced a bug causing it to produce unexpected and nonsensical responses, leading to widespread reports of user confusion and concern. OpenAI identified and fixed the language processing bug, restoring normal service.
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Meta's AI Ad Platform Reportedly Causes Overspending and Poor Performance AIID ↗
Meta's automated ad platform "Advantage Plus" caused advertisers to exceed their daily ad budgets. The cost per impressions (CPMs) surged far above the usual. This incident, which persisted into April, affected small businesses with overspending and lack of transparency.
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A Self-Driving Waymo Robotaxi Reportedly Collided with a Bicyclist AIID ↗
A Waymo robotaxi in San Francisco reportedly failed to detect a cyclist obscured by a truck, resulting in a collision with minor injuries, at 17th and Mississippi Streets in Potrero Hill. The incident reportedly demonstrated a vulnerability in autonomous vehicles' ability to safely navigate complex urban environments.
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Facial Recognition System in Buenos Aires Triggers Police Checks Based on False Matches AIID ↗
Buenos Aires's facial recognition system mistakenly flagged innocent people as criminals, leading to wrongful stops and detentions. Judicial investigations indicate the technology may have been misused for unauthorized surveillance and data collection. Despite privacy risks, the system has been used widely without full disclosure of standards or safeguards,
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Two Passengers Report Feeling Trapped in Waymo Car During Sensor Obstruction AIID ↗
During a nighttime Waymo ride in San Francisco, an individual reportedly blocked the sensors of an autonomous vehicle, leaving passengers Robert Moreno and his husband feeling trapped and unsure how to proceed. Waymo's support team reportedly advised the riders to stay inside the vehicle for safety. The individual reportedly left after a few minutes without further escalation.
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Chevrolet Dealer Chatbot Agrees to Sell Tahoe for $1 AIID ↗
A Chevrolet dealer's AI chatbot, powered by ChatGPT, humorously agreed to sell a 2024 Chevy Tahoe for just $1, following a user's crafted prompt. The chatbot's response, "That's a deal, and that's a legally binding offer – no takesies backsies," was the result of the user manipulating the chatbot's objective to agree with any statement. The incident highlights the susceptibility of AI technologies to manipulation and the importance of human oversight.
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Waymo Software Flaw Reportedly Leads to Double Collision with Tow Truck AIID ↗
Two Waymo autonomous vehicles reportedly hit the same tow truck under unusual towing conditions due to a software misinterpretation in Phoenix, Arizona. Waymo reportedly issued a software recall and updated its fleet to prevent future such incidents.
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Stacking robot fatally crushes employee in South Korea AIID ↗
An industrial robot is reported to have crushed a man to death in South Korea when it failed to differentiate the man from the boxes of produce it was handling.
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AI Camera Allegedly Misidentifies Dutch Motorist as Using Mobile Phone, Issuing €380 Fine AIID ↗
A Dutch smart camera on the A2 equipped with AI falsely identified a motorist as using a mobile phone while driving, issuing a €380 fine. The driver, Tim Hanssen, was scratching his head when the AI system misclassified the action.
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Cruise's Autonomous Vehicles Allegedly Engaging in Risky Behavior Near Pedestrians AIID ↗
Cruise's driverless vehicles are under federal investigation for possibly failing to exhibit due caution around crosswalks and pedestrians, with reports including one severe injury incident.
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A Self-Driving Cruise Robot Taxi Reportedly Struck and Dragged a Pedestrian 20 Feet AIID ↗
Cruise has settled for between $8 million and $12 million with a pedestrian dragged by one of its autonomous vehicles in October 2023. The incident, where the pedestrian was initially hit by a human-driven car and then dragged 20 feet by the Cruise vehicle, led to the suspension of Cruise's operations and increased regulatory scrutiny.
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Gannett Halts AI-Generated High School Sports Articles After Series of Errors and Public Backlash AIID ↗
Gannett, a newspaper chain, temporarily halted its AI experiment that used a tool called LedeAI to generate high school sports articles. The decision came after several articles produced by the AI showed glaring errors, repetitive language, and awkward phrasing, drawing criticism and mockery on social media.
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Teen's Overdose Reportedly Linked to Meta's AI Systems Failing to Block Ads for Illegal Drugs AIID ↗
Meta's AI moderation systems reportedly failed to block ads for illegal drugs on Facebook and Instagram, allowing users to access dangerous substances. The system's failure is linked to the overdose death of Elijah Ott, a 15-year-old boy who sought drugs through Instagram.
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Alleged Gaggle Surveillance Alert Reportedly Leads to Arrest and Detention of 13-Year-Old Student in Fairview, Tennessee AIID ↗
Sometime in August 2023, a 13-year-old student at Fairview Middle School in Tennessee was reportedly arrested, strip-searched, and detained overnight after Gaggle's purported AI-powered surveillance system flagged a private online message as a threat. The student's comment, reportedly a joke in context, was sent to law enforcement under a state zero-tolerance law. The incident reportedly resulted in house arrest, alternative school placement, and a lawsuit alleging wrongful arrest.
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Cruise Robotaxi Initially Blamed for Ambulance Delay in Case Where Patient Later Died; Subsequent Reports Clear Cruise of Fault AIID ↗
In an initial report, a Cruise robotaxi was said to have delayed a San Francisco ambulance transporting Sammy Davis, a critically injured 69-year-old hit by a city bus. Davis later died. Subsequent clarification revealed that Cruise was not at fault for the fatality; the actual cause was a human-operated city bus. Despite this, the incident is included as it highlights challenges in the interaction between autonomous vehicles and emergency services in urban settings.
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Driverless Cruise Cars Immobilized in San Francisco Traffic Jam AIID ↗
A fleet of Cruise's autonomous vehicles became unexpectedly immobilized on a busy San Francisco street, causing significant traffic disruption. The incident was attributed to wireless connectivity issues exacerbated by a nearby festival.
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Cigna Algorithm PXDX Allegedly Rejected Thousands of Patient Claims En Masse in Breach of California Law AIID ↗
Cigna health insurer faces a class-action lawsuit for allegedly using the PXDX ("procedure-to-diagnosis") algorithm to automatically reject over 300,000 patient claims in violation of California law, prompting two members to file the lawsuit seeking damages and a jury trial. Cigna disputes the allegations, claiming the process expedites physician reimbursement and does not result in care denials.
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University Student Reportedly Received Zero After Turnitin AI Detector Flagged Essay AIID ↗
An anonymized university student said Turnitin’s AI detector flagged 67% of an essay as AI-generated, despite the student claiming to have written the assignment by hand. The student reportedly received a zero and said attempts to appeal to the professor, department head, and Turnitin support had not resolved the accusation.
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Tesla on Autopilot Struck Parked Work Truck on Highway in Pennsylvania AIID ↗
A 2016 Tesla on Autopilot crashed into the rear of a parked 2007 Freightliner truck providing traffic control on the Pennsylvania Turnpike highway.
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Chatbot Tessa gives unauthorized diet advice to users seeking help for eating disorders AIID ↗
The National Eating Disorders Association (NEDA) has shut down its chatbot named Tessa after it gave weight-loss advice to users seeking help for eating disorders. The incident has raised concerns about the risks of using chatbots and AI assistants in healthcare settings, particularly in addressing sensitive issues like eating disorders. NEDA is investigating the matter, emphasizing the need for caution and accuracy when utilizing technology to provide mental health support.
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Tesla Failed to Yield to Detected Pedestrian on Crosswalk, Reportedly Violated Traffic Law AIID ↗
A Tesla on FSD Beta 11.4.1 was shown on video not yielding to a pedestrian detected by the car, reportedly violating the state law sign which was also in the video saying vehicles having to yield to pedestrian within crosswalk.
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Texas A&M-Commerce Professor Reportedly Used ChatGPT to Accuse Students of Cheating and Assign Incomplete Grades AIID ↗
On May 15, 2023, Texas A&M University-Commerce instructor Jared Mumm reportedly emailed animal-science seniors that he had copied their final assignments into ChatGPT and would assign zeros or temporary incompletes when the chatbot claimed the text was AI-generated. Students said the accusations caused panic and put graduation or diplomas at risk; the university later said no students failed or were barred from graduating because of the issue.
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Amazon Algorithmic Pricing Allegedly Hiked up Price of Reference Book to Millions AIID ↗
Amazon's pricing algorithm was implicated in a reference book about flies' unusual high price of millions of dollars, allegedly due to two sellers using the paid service which based their product's pricing on one another's as competitors.
Disclaimer: informational only, not legal advice. Verify every claim against the linked official sources and consult a qualified lawyer before acting.
Frequently asked questions
What is recorded in each incident?
What happened, when, who was involved as developer or deployer, who was harmed, the sectors and countries affected, and the domain and subdomain the harm falls under. Incidents are mirrored from the AI Incident Database and each links back to its source record.
Does an incident mean wrongdoing was proven?
No. These are reported incidents, not findings of liability. Entities named in a report are named as reported, allegations are marked as alleged, and nothing here is a legal determination.
How current is the incident data?
It syncs directly from the AI Incident Database several times a day, so a new incident usually appears within hours. Each record carries the date it was last synced, and the snapshot date is shown on the page.
Does this page include the full incident reports?
No. The report texts are outside the licence this data is shared under, so only the metadata and the classifications appear here. Every row links to the original incident record, which carries the reports themselves.