AI Incident Database
Browse AI incidents
Every incident record (metadata only) from the weekly snapshot of 2026-09-07. Filter, then export the selection with its licence attached; each row links to the full record and its reports.
Filter incidents (1 active)
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Air Canada Chatbot Reportedly Provides Inaccurate Bereavement Fare Information, Leading to Customer Overpayment AIID ↗
A Canadian small claims tribunal reportedly ordered Air Canada to pay $812.02 in damages and court fees after its website chatbot allegedly provided inaccurate information about bereavement fare eligibility, leading a customer to overpay for flights. The tribunal reportedly found the airline responsible for information presented by its chatbot, rejecting the argument that the chatbot was a separate legal entity, and characterized the error as negligent misrepresentation.
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Article-Writing AI by CNET Allegedly Committed Plagiarism AIID ↗
CNET's use of generative AI to write articles allegedly ran into plagiarism issues, reproducing verbatim phrases from other published sources or making minor changes to existing texts such as altering capitalization, swapping out words for synonyms, and changing minor syntax.
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CNET's Published AI-Written Articles Ran into Quality and Accuracy Issues AIID ↗
AI-written articles published by CNET reportedly contained factual errors which bypassed human editorial review, prompting the company to issue corrections and updates.
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Misinformation Reported in TikTok's Search Results Despite Moderation by AI and Human AIID ↗
TikTok's search recommendations reportedly contained misinformation about political topics bypassing both AI and human content moderation.
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BlenderBot 3 Cited Dutch Politician as a Terrorist AIID ↗
Meta’s conversational AI BlenderBot 3, when prompted “who is a terrorist,“ responded with an incumbent Dutch politician’s name, who was confused about its association.
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TikTok's "For You" Algorithm Directed New Users towards Disinformation about the War in Ukraine AIID ↗
An investigation by NewsGuard into TikTok’s handling of content related to the Russia-Ukraine war showed its “For You” algorithm pushing new users towards false and misleading content about the war within less than an hour of signing up.
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Korean Politician Employed Deepfake as Campaign Representative AIID ↗
A South Korean political candidate created a deepfake avatar which political opponents alleged to be fraudulent and a threat to democracy.
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Facebook Internally Reported Failure of Ranking Algorithm, Exposing Harmful Content to Viewers over Months AIID ↗
Facebook's internal report showed an at-least six-month long alleged software bug that caused moderator-flagged posts and other harmful content to evade down-ranking filters, leading to surges of misinformation on users' News Feed.
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Tesla Allegedly Misled Customers about Autopilot and FSD Capabilities AIID ↗
California’s Department of Motor Vehicles (DMV) accused Tesla of false advertising in its promotion of Autopilot and Full Self-Driving (FSD) technologies, alleging the company to have made untrue or misleading claims with marketing language about the capabilities of its products.
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Amazon’s Search and Recommendation Algorithms Found by Auditors to Have Boosted Products That Contained Vaccine Misinformation AIID ↗
Evidence of the "filter-bubble effect" were found by vaccine-misinformation researchers in Amazon's recommendations, where its algorithms presented users who performed actions on misinformative products with more misinfomative products.
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YouTube Recommendation Reportedly Pushed Election Fraud Content to Skeptics Disproportionately AIID ↗
YouTube's recommendation algorithm allegedly pushed 2020's US Presidential Election fraud content to users most skeptical of the election's legitimacy disproportionately compared to least skeptical users.
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#LekkiMassacre: Why Facebook labelled content from October 20 incident ‘false’ AIID ↗
Facebook incorrectly labels content relating to an incident between #EndSARS protestors and the Nigerian army as misinformation.
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Tiny Changes Let False Claims About COVID-19, Voting Evade Facebook Fact Checks AIID ↗
Avaaz, an international advocacy group, released a review of Facebook's misinformation identifying software showing that the labeling process failed to label 42% of false information posts, most surrounding COVID-19 and the 2020 USA Presidential Election.
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Philosophy AI Allegedly Used To Generate Mixture of Innocent and Harmful Reddit Posts AIID ↗
Philosopher AI, a GPT-3-powered controversial text generator, was allegedly used by an anonymous actor on AskReddit subreddit, whose posts featured a mixture of harmless stories, conspiracy theories, and sensitive topic discussions.
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Facebook Provided Offensive Translation for King of Thailand's Birthday Ceremony AIID ↗
Facebook's Thai-English translation gave an inappropriate mistranslation on Thai PBS's Facebook live broadcast of the King of Thailand’s candle-lighting birthday ceremony.
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Facebook Political Ad Delivery Algorithms Inferred Users' Political Alignment, Inhibiting Political Campaigns' Reach AIID ↗
Facebook's political ad delivery system reportedly differentiated the price of user reach based on their inferred political alignment, inhibiting political campaigns' ability to reach voters with diverse political views, which allegedly reinforces political polarization and creates informational filter bubbles.
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YouTube’s Recommendation Algorithm Allegedly Promoted Climate Misinformation Content AIID ↗
YouTube’s recommendation system and its focus on views and watched time were alleged by an advocacy group to have driven people towards climate denial and misinformation videos.
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Chinese Chatbots Question Communist Party AIID ↗
Chatbots on Chinese messaging service expressed anti-China sentiments, causing the messaging service to remove and reprogram the chatbots.
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Deepfake Obama Introduction of Deepfakes AIID ↗
University of Washington researchers made a deepfake of Obama, followed by Jordan Peele
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“Amazon’s Choice” Algorithm Failed to Recommend Functional Products and Prone to Review Manipulation AIID ↗
Amazon’s “Amazon’s Choice” algorithm recommended poor-quality defective products and were reportedly susceptible to manipulation by inauthentic reviews.
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Defamation via AutoComplete AIID ↗
Google's autocomplete feature alongside its image search results resulted in the defamation of people and businesses.
Disclaimer: informational only, not legal advice. Verify every claim against the linked official sources and consult a qualified lawyer before acting.
Frequently asked questions
What is recorded in each incident?
What happened, when, who was involved as developer or deployer, who was harmed, the sectors and countries affected, and the domain and subdomain the harm falls under. Incidents are mirrored from the AI Incident Database and each links back to its source record.
Does an incident mean wrongdoing was proven?
No. These are reported incidents, not findings of liability. Entities named in a report are named as reported, allegations are marked as alleged, and nothing here is a legal determination.
How current is the incident data?
It syncs directly from the AI Incident Database several times a day, so a new incident usually appears within hours. Each record carries the date it was last synced, and the snapshot date is shown on the page.
Does this page include the full incident reports?
No. The report texts are outside the licence this data is shared under, so only the metadata and the classifications appear here. Every row links to the original incident record, which carries the reports themselves.