AI incident ·
ChatGPT Reportedly Gave Incorrect Mount Misen Ropeway Hours, Leaving Couple Stranded After Hike in Japan
In brief
An AI system built by Openai, Large Language Model Developers and 1 other and deployed by Travelers, Tourists and 5 others allegedly harmed Travelers, Tourists and 5 others.
- Risk domain
- Not classified
- Occurred
- Coverage
- 3 reports
What happened
Dana Yao and her husband, Robert, reportedly used ChatGPT to plan a sunset hike on Mount Misen in Japan. ChatGPT allegedly told them the last ropeway departed at 5:30 PM, but the service had already closed when they reached the summit, leaving them stranded.
Laws that address this harm
No recorded instrument yet addresses this use case where it happened. See the open queue.
Matched from the record's risk domain and country to the instruments recorded here. A reviewer can correct the match in the repository (data/external/incident_overrides.yaml).
News reports (1)
Titles link to the original publisher; report text is not reproduced here.
Who was involved
- Alleged deployer
- Travelers, Tourists, Openai, Dana Yao'S Husband Robert, Dana Yao, Chatgpt Users, Chatbot Users
- Alleged developer
- Openai, Large Language Model Developers, Chatbot Developers
- Alleged harmed party
- Travelers, Tourists, Epistemic Integrity, Dana Yao'S Husband Robert, Dana Yao, Chatgpt Users, Chatbot Users
Classification (MIT AI Risk Repository taxonomy)
- Risk domain
- —
- Risk subdomain
- —
- Causal entity
- —
- Intent
- —
- Timing
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- Harm level
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- Sectors
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- Countries
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Source record: incident #1635 on the AI Incident Database · all 3 reports