AIPolicyTracker

AI incident ·

Instinct AI Personal Assistant Reportedly Summarized an AI Product Founder's Retained Emails After Google Access Was Disconnected

2 news reports Synced from source · record last edited 4 Sep 2026

In brief

An AI system built by Spear Street Technology and AI agent system developers and deployed by Spear Street Technology, Claire Vo and 1 other allegedly harmed Privacy, Instinct users and 3 others.

Risk domain
Not classified
Occurred
Coverage
2 reportsSep 2026

What happened

AI product founder Claire Vo reported that three hours after she disconnected Instinct from her Google account, the personal AI assistant summarized previously indexed emails. Vo said the Google connector was off, but Instinct had retained copies for later searching; reporting indicates the last stored email predated disconnection. The episode involved the agent acting on retained email data after Google access was revoked, not confirmed continued access to Vo's Gmail account.

Laws that address this harm

No recorded instrument yet addresses this use case where it happened. See the open queue.

Matched from the record's risk domain and country to the instruments recorded here. A reviewer can correct the match in the repository (data/external/incident_overrides.yaml).

News reports (1)

Titles link to the original publisher; report text is not reproduced here.

  1. Is Instinct safe to use? Three things to know before you sign up
    us.norton.com · Jeremy Coppock, Norton, Shubh Jagani

Who was involved

Alleged harmed party
Privacy Instinct users Email account holders Claire Vo AI agent system users

AI systems implicated

InstinctAI personal assistantsAI agent systems

Classification (MIT AI Risk Repository taxonomy)

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Linked by editors or by text similarity in the source dataset.

Source record: incident #1675 on the AI Incident Database · all 2 reports