AI incident ·
OpenAI Allegedly Failed to Intervene in ChatGPT Conversations Preceding Montreal Web Developer Alice Carrier's Suicide
On this page 6 sections
In brief
An AI system built and deployed by Openai, Large Language Model Developers and 1 other allegedly harmed Openai Users, Kristie Carrier and 4 others.
- Risk domain
- Not classified
- Occurred
- Coverage
- 3 reports
What happened
Kristie Carrier sued OpenAI and Sam Altman, alleging that her daughter Alice Carrier, a 24-year-old Montreal web developer who first used ChatGPT in 2023 for technical troubleshooting, later turned to the chatbot with suicidal thoughts and questions about suicide methods. The suit alleges ChatGPT mimicked a friend or therapist, criticized crisis hotlines, validated self-harm thoughts, and failed to trigger human review before Carrier died on July 2, 2025.
Laws on record for this risk area
No instrument on record yet covers this risk area where it happened. See the open queue.
Matched from the record's risk category and country to the instruments in effect recorded here: a law listed covers the area, which is not a finding that it applies to this incident. A reviewer can correct the match in the repository (data/external/incident_overrides.yaml).
News reports (3)
Titles link to the original publisher; report text is not reproduced here.
Who was involved
- Alleged deployer
- Openai, Large Language Model Developers, Chatbot Developers
- Alleged developer
- Openai, Large Language Model Developers, Chatbot Developers
- Alleged harmed party
- Openai Users, Kristie Carrier, Chatgpt Users Experiencing Suicidal Ideation, Chatgpt Users, Chatbot Users, Alice Carrier
Classification (MIT AI Risk Repository taxonomy)
- Risk domain
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- Risk subdomain
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- Causal entity
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- Intent
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- Timing
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- Harm level
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- Sectors
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- Countries
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Source record: incident #1535 on the AI Incident Database · all 3 reports