Artificial Intelligence Policy Tracker

AI incident ·

Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

3 news reports Snapshot 7 Sep 2026
On this page 6 sections

In brief

An AI system built by Healthcare Administrative Ai Developers and Ai Powered Utilization Review Software Developers and deployed by Montefiore Medical Center, Montefiore Health System and 2 others allegedly harmed Workers Displaced By Automation, Registered Nurses and 3 others.

Risk domain
Not classified
Occurred
Coverage
3 reportsJul 2026

What happened

Montefiore Hospital in New York reportedly laid off 12 utilization-review nurses after changing the department's workflow and introducing AI-powered software. The nurses' union alleged that the technology replaced their work and violated contractual protections governing AI. Montefiore disputed that account and described the changes as part of a nonclinical paperwork program.

Laws on record for this risk area

No instrument on record yet covers this risk area where it happened. See the open queue.

Matched from the record's risk category and country to the instruments in effect recorded here: a law listed covers the area, which is not a finding that it applies to this incident. A reviewer can correct the match in the repository (data/external/incident_overrides.yaml).

News reports (3)

Titles link to the original publisher; report text is not reproduced here.

  1. THE BRONX NEEDS REAL NURSES, NOT AI!
    nysna.org · Kristi Barnes, Joseph Celestin, New York State Nurses Association

Who was involved

Alleged harmed party
Workers Displaced By Automation, Registered Nurses, Montefiore Utilization Review Nurses, Marilyn Shuler, Healthcare Workers

Classification (MIT AI Risk Repository taxonomy)

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Source record: incident #1593 on the AI Incident Database · all 3 reports