AI incident ·
Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards
In brief
An AI system built by Healthcare Administrative Ai Developers and Ai Powered Utilization Review Software Developers and deployed by Montefiore Medical Center, Montefiore Health System and 2 others allegedly harmed Workers Displaced By Automation, Registered Nurses and 3 others.
- Risk domain
- Not classified
- Occurred
- Coverage
- 3 reports
What happened
Montefiore Hospital in New York reportedly laid off 12 utilization-review nurses after changing the department's workflow and introducing AI-powered software. The nurses' union alleged that the technology replaced their work and violated contractual protections governing AI. Montefiore disputed that account and described the changes as part of a nonclinical paperwork program.
Laws that address this harm
No recorded instrument yet addresses this use case where it happened. See the open queue.
Matched from the record's risk domain and country to the instruments recorded here. A reviewer can correct the match in the repository (data/external/incident_overrides.yaml).
News reports (3)
Titles link to the original publisher; report text is not reproduced here.
Who was involved
- Alleged deployer
- Montefiore Medical Center, Montefiore Health System, Hospitals, Healthcare Employers
- Alleged developer
- Healthcare Administrative Ai Developers, Ai Powered Utilization Review Software Developers
- Alleged harmed party
- Workers Displaced By Automation, Registered Nurses, Montefiore Utilization Review Nurses, Marilyn Shuler, Healthcare Workers
Classification (MIT AI Risk Repository taxonomy)
- Risk domain
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- Risk subdomain
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- Causal entity
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- Intent
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- Timing
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- Harm level
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- Sectors
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- Countries
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Source record: incident #1593 on the AI Incident Database · all 3 reports