AI incident ·
Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass
On this page 6 sections
In brief
An AI system built by Serve Robotics, Robotics Companies and 2 others and deployed by Serve Robotics, Delivery Robot Operators and 1 other allegedly harmed Sidewalk Users, Road Users and 2 others.
- Risk domain
- Not classified
- Occurred
- Coverage
- 1 report
What happened
A Serve Robotics delivery robot reportedly struck a glass bus shelter in Chicago's West Town neighborhood, shattering panels and scattering glass across the sidewalk. The company said all three sensor systems failed to detect the wall and later changed how its robots operate near bus shelters while updating their perception software and hardware.
Laws on record for this risk area
No instrument on record yet covers this risk area where it happened. See the open queue.
Matched from the record's risk category and country to the instruments in effect recorded here: a law listed covers the area, which is not a finding that it applies to this incident. A reviewer can correct the match in the repository (data/external/incident_overrides.yaml).
News reports (1)
Titles link to the original publisher; report text is not reproduced here.
Who was involved
- Alleged developer
- Serve Robotics, Robotics Companies, Delivery Robot Developers, Autonomous Mobile Robot Developers
- Alleged harmed party
- Sidewalk Users, Road Users, Public Transit Infrastructure Operators, Pedestrians
Classification (MIT AI Risk Repository taxonomy)
- Risk domain
- —
- Risk subdomain
- —
- Causal entity
- —
- Intent
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- Timing
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- Harm level
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- Sectors
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- Countries
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Source record: incident #1567 on the AI Incident Database · all 1 report