Deployers must monitor high-risk AI, suspend use on risk and report serious incidents
EU AI Act · Article 26(5)
Deployers must monitor a high-risk AI system's operation against the provider's instructions and feed observations to the provider under Article 72. If they have reason to think the system as used may present a risk to health, safety or fundamental rights, they must inform the provider or distributor and the market surveillance authority without undue delay and suspend use. On a serious incident, they must immediately inform the provider, then the importer or distributor and the authorities. Financial institutions meet this through their internal governance rules.