Artificial Intelligence Policy Tracker

MIT AI Risk Repository · Risk Sub-Category · 58.07.12

Public service delivery deterioration

Category: Societal and Cultural

On this page 3 sections

Description

"Public service delivery deterioration - Poor performance of a public technology system due to malfunc- tion, over-use, under-staffing etc, resulting in individuals, groups, or organisations unable to use it in a manner they can reasonably expect."

From A Collaborative, Human-Centred Taxonomy of AI, Algorithmic, and Automation Harms (Abercrombie2024), as extracted by the MIT AI Risk Repository (CC BY 4.0).

Classification

Domain
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Subdomain
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Causal entity
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Intent
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Timing
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Other entries from Abercrombie2024