AI incident ·
Amazon's Rekognition Falsely Matched Members of Congress to Mugshots
In brief
An AI system built and deployed by Amazon allegedly harmed Rekognition Users and Arrested People.
- Risk domain
- Discrimination and Toxicity
- Occurred
- Coverage
- 1 report
What happened
Rekognition's face comparison feature was shown by the ACLU to have misidentified members of congress, and particularly members of colors, as other people who have been arrested using a mugshot database built on publicly available arrest photos.
Laws that address this harm
Policy angle: Classified under Discrimination and Toxicity (Unequal performance across groups) in the MIT AI Risk Repository taxonomy; 5 recorded instruments address this use case in the United States.
- Colorado AI Act
- NYC Local Law 144 (automated employment decision tools)
- Illinois AI Video Interview Act
- Illinois HB 3773 (AI in employment, Human Rights Act amendment)
- NIST AI RMF
Matched from the record's risk domain and country to the instruments recorded here. A reviewer can correct the match in the repository (data/external/incident_overrides.yaml).
News reports (1)
Titles link to the original publisher; report text is not reproduced here.
Who was involved
Classification (MIT AI Risk Repository taxonomy)
- Risk domain
- Discrimination and Toxicity
- Risk subdomain
- 1.3 Unequal performance across groups
- Causal entity
- AI
- Intent
- Unintentional
- Timing
- Post-deployment
- Harm level
- none
- Sectors
- information and communication, law enforcement
- Countries
- US
Risk entries describing this failure mode
Entries from the MIT AI Risk Repository coded to subdomain 1.3.
- Bias and discrimination (value embedding)
"Generative AI models may also be subject to the “value embedding” phenomenon.361 “Value embedding” refers to the fact that developers of generative AI models strive to minimize biased outputs by retraining their models...
- Impact on affected communities
"It is important to include the perspectives or concerns of communities that are affected by model outcomes when designing and building models. Failing to include these perspectives makes it difficult to understand the r...
- Unfair capability distribution
"Performing worse for some groups than others in a way that harms the worse-off group"
- Disparate Performance
The LLM’s performances can differ significantly across different groups of users. For example, the question-answering capability showed significant performance differences across different racial and social status groups...
- Fairness
Avoiding bias and ensuring no disparate performance
- Ideological Homogenization from Value Embedding
"The increasing integration of general purpose AI models into every-day life raises concerns around their embedded normative values. The reach of a small number of AI models to a large number of people around the world c...
- Fairness
This challenge appears when the learning model leads to a decision that is biased to some sensitive attributes... data itself could be biased, which results in unfair decisions. Therefore, this problem should be solved o...
- Increased labor
increased burden (e.g., time spent) or effort required by members of certain social groups to make systems or products work as well for them as others
Incidents in the same risk subdomain
- Washington State DOL's AI Phone System Reportedly Failed to Provide Spanish-Language Service to Callers Requesting Spanish
- UK Facial Recognition System Reportedly Exhibits Higher False Positive Rates for Black and Asian Subjects
- Infinite Campus AI-Driven Student Risk Model Leads to Cuts in Support for Nevada's Low-Income Schools
- Police Use of Facial Recognition Software Causes Wrongful Arrests Without Defendant Knowledge
- Department for Work and Pensions (DWP) Algorithm Wrongly Flags 200,000 for Housing Benefit Fraud
- Facewatch Reported to Have Wrongfully Flagged Home Bargains Customer as Shoplifter
Other incidents involving Amazon
- Amazon Algorithmic Pricing Allegedly Hiked up Price of Reference Book to Millions
- Amazon Reportedly Sold Products and Recommended Frequently Bought Together Items That Aid Suicide Attempts
- Alexa Recommended Dangerous TikTok Challenge to Ten-Year-Old Girl
- Amazon's AI Cameras Incorrectly Penalized Delivery Drivers for Mistakes They Did Not Make
- Amazon's Monitoring System Allegedly Pushed Delivery Drivers to Prioritize Speed over Safety, Leading to Crash
- Amazon Allegedly Forced Deployment of AI-Powered Cameras on Delivery Drivers
Source record: incident #114 on the AI Incident Database · all 1 report