AI business operators must notify users in advance that a product or service runs on high-impact or generative AI

Practical action

Add a plain-language AI notice at onboarding or first use for any product that relies on high-impact or generative AI.

Who does it apply to?

AI business operators, meaning developers and providers of AI products or services in Korea, where the product uses high-impact or generative AI.

Actors

Provider / developerDeployer / user organisation

Sectors

Cross-sector / all sectorsPublic services and governmentConsumer products and retail

Use cases

AI in public servicesGenerative AI and foundation modelsCustomer service and chatbots

Applies from: 22 January 2026

Which controls meet this duty?

Satisfies: the control, operated properly, does the work the duty asks for. Supports: it contributes but the duty needs more. Each control page lists every other duty it serves, so work done once can be counted once.

• satisfiesProcessProduct owner · at launch and on material change
  AI interaction and use disclosure notices

  Serves 18 recorded duties · evidence: AI interaction or use notice, Notice catalogue, Notice wording approval

  Advance user notice of AI-based service.

• supportsProcessAI governance lead · continuous
  AI system inventory and classification

  Serves 11 recorded duties · evidence: AI system register, Risk-tier classification sign-off, AI intake and classification procedure

  Classification identifies which products are high-impact or generative.

Templates that cover this duty

Generated from the records. Free · no account · links emailed to your work address. This duty is cited in each file with its source reference and a link back here.

• AI Agent Registry and Permission Matrix

  Register · XLSX and DOCX · v6

• EU AI Act Article 50 Transparency Kit

  Kit · DOCX and XLSX · v44

• ISO/IEC 42001 Gap Assessment and Statement of Applicability

  Assessment · XLSX · v3

• NIST AI RMF ↔ EU AI Act ↔ ISO/IEC 42001 Crosswalk

  Crosswalk · XLSX · v5

All 10 templates that cover it →

What evidence would a reviewer expect?

Framework mappings

Original editorial crosswalks. They cite clause numbers only and reproduce no standard text; confidence reflects how direct the mapping is.

See every South Korea duty mapped this way →

Frequently asked questions

Cite this record

AIPolicyTracker (2026). “AI business operators must notify users in advance that a product or service runs on high-impact or generative AI (AI Basic Act)” [AIPT-OBL-0060, verified 26 September 2026 by Bhaskar Bhatt]. https://aipolicytracker.org/id/AIPT-OBL-0060 (accessed 8 November 2026). Data licensed CC BY 4.0.

Permanent id AIPT-OBL-0060: it never changes or gets reused, and its address keeps working if this page moves.

Cite the official text alongside it: Framework Act on the Development of Artificial Intelligence and Establishment of a Foundation for Trust (AI Basic Act, Act No. 20676), Korea Ministry of Government Legislation, National Law Information Center, https://www.law.go.kr/lsInfoP.do?lsiSeq=268543.

@misc{aipolicytracker2026_aibusinessoperatorsmustn,
  author       = {{AIPolicyTracker}},
  title        = {{AI business operators must notify users in advance that a product or service runs on high-impact or generative AI (AI Basic Act)}},
  year         = {2026},
  howpublished = {\url{https://aipolicytracker.org/obligations/south-korea-ai-basic-act-art-31-advance-notice-of-high-impact-and-generative-ai}},
  url          = {https://aipolicytracker.org/obligations/south-korea-ai-basic-act-art-31-advance-notice-of-high-impact-and-generative-ai},
  urldate      = {2026-11-08},
  note         = {Data licensed CC BY 4.0. Accessed 8 November 2026}
}

Change history

Similar obligations in other instruments

• Employers must inform workers and their representatives before using high-risk AI at work — EU AI Act, European Union
• Disclose AI interaction and label synthetic content — EU AI Act, European Union
• Deployers must tell natural persons that a high-risk AI system is used in decisions about them — EU AI Act, European Union
• Deployers of emotion recognition or biometric categorisation must inform exposed persons — EU AI Act, European Union
• Deployers must disclose deepfakes and AI-generated text published on matters of public interest — EU AI Act, European Union
• Providers of generative AI must mark synthetic output as artificially generated in a machine-readable way — EU AI Act, European Union
• Deployers must explain individual decisions taken with high-risk AI on request — EU AI Act, European Union
• Frontier developers must publish a transparency report before deploying a new frontier model — California SB 53, California (United States)