Ensure AI literacy of staff operating AI systems
Under EU AI Act, Article 4
What does it require?
Providers and deployers must take measures to ensure, to their best extent, a sufficient level of AI literacy among their staff and other persons dealing with the operation and use of AI systems on their behalf, taking into account technical knowledge, experience, training, the context of use and the persons affected.
Practical action
Run role-based AI training and keep attendance and content records; the Commission's AI Office has indicated that literacy will be assessed proportionately.
Who does it apply to?
All providers and deployers of AI systems, regardless of risk level.
- Sectors
- Cross-sector / all sectors
Applies from:
Evidence examples
- AI literacy training programme — Curriculum by role, completion records and refresh cadence. (record)
Framework mappings
Original editorial crosswalks. They cite clause numbers only and reproduce no standard text; confidence reflects how direct the mapping is.
| Framework | Reference | Note | Confidence |
|---|---|---|---|
| ISO/IEC 42001:2023 | Clause 7.2 Competence and 7.3 Awareness | Original editorial mapping. | high |
| NIST AI RMF 1.0 | GOVERN 2.2 | Workforce training and awareness. | medium |
Informational only, not legal advice. Verify every claim against the linked official sources and consult qualified counsel before acting.