Providers must supply conformity evidence and log access to authorities on request

Practical action

Keep an authority-request playbook with a named contact, the documentation index and a pre-agreed export format for logs.

Who does it apply to?

Providers of high-risk AI systems; requests may come from any national competent authority.

Actors

Provider / developer

Sectors

Cross-sector / all sectors

Use cases

Biometrics and facial recognitionAI in public servicesSafety-critical and infrastructure

Applies from: 2 December 2027

Which controls meet this duty?

Satisfies: the control, operated properly, does the work the duty asks for. Supports: it contributes but the duty needs more. Each control page lists every other duty it serves, so work done once can be counted once.

• supportsTechnical measureEngineering lead · continuous
  Automatic event logging and record retention

  Serves 9 recorded duties · evidence: AI system event logs, Log schema and retention standard, Log integrity and retention check

  Logs must be retrievable in a usable format.

• supportsPolicyExecutive sponsor for AI · annual
  AI governance policy and accountability structure

  Serves 16 recorded duties · evidence: AI policy, Board or executive approval of the AI policy, AI governance forum minutes

  Names the regulator liaison and escalation path.

• supportsProcessProduct or model owner · at launch and on material change
  Technical documentation, model cards and instructions for use

  Serves 14 recorded duties · evidence: Technical documentation file, Model card or deployer information pack, Instructions for use

  The documentation set that is handed over.

Templates that cover this duty

Generated from the records. Free · no account · links emailed to your work address. This duty is cited in each file with its source reference and a link back here.

• AI System Inventory

  Register · XLSX and DOCX · v6

• EU AI Act Role and Risk Classifier

  Checklist · XLSX · v4

• AI Acceptable Use Policy

  Policy · DOCX · v1

• AI Governance Policy and RACI

  Policy · DOCX and XLSX · v5

All 12 templates that cover it →

What evidence would a reviewer expect?

Framework mappings

Original editorial crosswalks. They cite clause numbers only and reproduce no standard text; confidence reflects how direct the mapping is.

See every European Union duty mapped this way →

Frequently asked questions

Cite this record

AIPolicyTracker (2026). “Providers must supply conformity evidence and log access to authorities on request (EU AI Act)” [AIPT-OBL-0027, verified 26 September 2026]. https://aipolicytracker.org/id/AIPT-OBL-0027 (accessed 8 November 2026). Data licensed CC BY 4.0.

Permanent id AIPT-OBL-0027: it never changes or gets reused, and its address keeps working if this page moves.

Cite the official text alongside it: Regulation (EU) 2024/1689 of the European Parliament and of the Council of 13 June 2024 laying down harmonised rules on artificial intelligence, Official Journal of the European Union, https://eur-lex.europa.eu/eli/reg/2024/1689/oj.

@misc{aipolicytracker2026_providersmustsupplyconfo,
  author       = {{AIPolicyTracker}},
  title        = {{Providers must supply conformity evidence and log access to authorities on request (EU AI Act)}},
  year         = {2026},
  howpublished = {\url{https://aipolicytracker.org/obligations/eu-ai-act-art-21-cooperation-with-authorities}},
  url          = {https://aipolicytracker.org/obligations/eu-ai-act-art-21-cooperation-with-authorities},
  urldate      = {2026-11-08},
  note         = {Data licensed CC BY 4.0. Accessed 8 November 2026}
}

Change history

Similar obligations in other instruments

• Use high-risk AI as instructed, monitor it and inform affected people — EU AI Act, European Union
• Providers must meet the full set of provider duties for high-risk AI — EU AI Act, European Union
• Non-EU providers must appoint an EU authorised representative for high-risk AI — EU AI Act, European Union
• Deployers, distributors and importers must assume provider duties when they rebrand or substantially modify high-risk AI — EU AI Act, European Union
• Law-enforcement deployers must obtain authorisation for post-remote biometric identification and report annually — EU AI Act, European Union
• Providers of GPAI models must notify the Commission within two weeks of meeting the systemic-risk threshold — EU AI Act, European Union
• Non-EU providers of GPAI models must appoint an EU authorised representative — EU AI Act, European Union
• Frontier developers must protect employees who report catastrophic-risk concerns — California SB 53, California (United States)